Contact information

At Veloura Wigs, customer satisfaction is our priority. If you have any questions about your order, products, shipping, or returns, our support team is here to help.


Customer Support

Veloura Wigs
📧 Email: support@velourawigs.store
🕒 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM


Order Support

For assistance regarding:

  • order tracking,
  • shipping updates,
  • returns & refunds,
  • damaged items,
  • or product inquiries,

please contact us via email and include your order number for faster support.


Response Time

We aim to respond to all customer inquiries within:

  • 24–48 business hours

during normal business days.


Business Information

Store Name: Veloura Wigs
🌐 Online Store: velourawigs.store